Benefits and Features
Offering rich content
Fast and reliable aggregate content from different sources are presented consistently in addition to configurable multi-brand shopping opportunities, informed fare comparison, split ticketing, search and booking support, analytics, and metrics reporting.
Messaging
Tripolay Messaging platform provides data in real time that is critical to incident and risk management, ensuring that you are always working with the latest and best information. Both one-way and two-way feedback messaging are supported. Communicate with travelers through push message, SMS or e-mail in one-way that requires no response or two-way for a reply.
Personalize
Automated tools enables you to engage with travelers before, during and after their journey providing the appropriate support. With flight tracker feature, flight cancellation or delays are broadcasted to identify who is impacted and what proactive actions to take. With itinerary geocoding feature, you have full visibility of traveler's whereabouts as traveler data is continuously updated to offer extra services and activity.
Improve operation
Improve the selling experience with bundled travel options that are easily converted into bookings with a single command. With integrated business intelligence system, make data-driven decisions to identify valuable insights at all times. Streamline daily tasks that automatically creates confirmation and receipts from sales order, computes commissions from venders based on agreements and business rules and settles their invoices. Access all accumulated data through standard reports with visual representation to see how business is doing. Anticipate disruption with real time automated updates to offer fast efficient help and improve traveler safety and trust.
Risk management
Based on real time incident analysis, alert travelers in case of health scare, social unrest, bad weather or natural disasters throughout their trip. Mitigate the challenge of traveling abroad with Tripolay's automatic destination search that provides relevant health and safety information from political unrest, military and terrorist activities to infectious diseases, vaccination advice, natural disasters, weather conditions, driving rules, cultural etiquette and even air quality.